Staircase Raindrop Crystal Pendant – Elegant K9 Crystal Cascade Lighting
- Free shipping on all orders
- Estimated delivery: 2–4 weeks
- Return requests within 30 days of delivery
- Questions? Contact DecoRta
- Processed in 1–3 business days (made-to-order pieces up to 16 business days)
- Typical delivery: 2–4 weeks for US & Canada, 3–10 business days for other served destinations, after processing
- 30-day returns · Questions? Contact decorta
Product description
Transform your stairwell into a glowing centerpiece with hand-cut crystal drops that shine beautifully day and night.
Key Features
- Crystal Glow from Within: Ten, fifteen, or twenty hand-cut K9 teardrops spiral from a brass canopy. Each 4.0" × 5.1" crystal holds a 2W LED inside, creating a warm inner glow and small rainbows by day.
- Soft, Dimmable Lighting: The 3000K LEDs offer CRI >90 color quality and flicker-free brightness. Use the built-in triac driver to adjust the light from bright safety lighting to a gentle glow.
- Made for Large Stairwells: Choose sizes from 12.6" to 21.5" wide and 45" to 84" high. The 10-pendant model needs 11 ft+, the 15-pendant 13 ft+, and the 20-pendant 14 ft+ ceilings, with 7 ft of clearance below. The 15- and 20-pendant versions require a reinforced brace rated for 75+ lbs and professional installation.
Specifications
- Material: Brass, Crystal, K9 crystal
- Light source: LED (integrated)
- Dimmable: Yes, with a compatible wall dimmer
- Pattern: 20 Pendants | Dia 21.5 in | H 84 in, 15 Pendants | Dia 18 in | H 65 in, 10 Pendants | Dia 12.6 in | H 45 in
- Cable: Adjustable length
Shipping & delivery
Free shipping on all orders. Estimated delivery: 2–4 weeks from the order date, including processing and shipping. Custom rugs: 3–8 weeks. Delivery times are estimates.Please contact us if you need help before ordering.
Returns within 30 days
Contact decorta within 30 days of delivery to request a return. Items must be unused and in their original condition. Please contact us before sending anything back so we can provide return instructions.
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FAQs
We’re here to make shopping for your home simple. If you can’t find the answer below, please contact our team.
1. What’s your return policy?
You can request a return within 30 days of receiving your item. For change-of-mind returns, the item must be unused, uninstalled and undamaged, with its original packaging and accessories. Contact us before sending anything back so we can provide return instructions. Return shipping for a change of mind is your responsibility.
2. Do you offer any guarantees on your products?
If your item arrives damaged, defective or different from what you ordered, contact us with your order number and photos where possible. We’ll review the issue and arrange the appropriate replacement or refund. This does not affect your applicable consumer rights.
3. How can I contact customer support?
For product questions, order updates or return requests, visit our Contact page. Please include your order number if your question concerns an existing purchase.
4. What if I receive a defective or damaged product?
Please contact us promptly through our Contact page. Include your order number, a description of the issue and photos of the item and packaging where possible. Keep the item and packaging while we review your request. decorta will cover the necessary return or replacement shipping costs for a confirmed defect, delivery damage or an incorrectly supplied item.
5. Can I cancel my order after it’s placed?
Contact us as soon as possible with your order number. We’ll check whether the order can still be cancelled before dispatch. Cancellation is not guaranteed once processing is underway. If your order has already shipped, you can request a return after delivery under our return conditions.
6. Do you have a physical store location?
decorta is an online store. Browse our collections and place your order at decorta.com. Please contact us before sending any return; our business address is not automatically the return address.
1. How long does shipping take?
Estimated delivery is 2–4 weeks, including processing, production where applicable and shipping. Custom rugs take 3–8 weeks. Delivery times are estimates.
2. Where do you ship from?
Shipping origins can vary by product and fulfillment partner. Your order may be dispatched from an international warehouse, and items in the same order may arrive separately. The dispatch location may differ from our business address.
3. Do you ship internationally?
Enter your delivery address at checkout to see whether shipping is available for your destination. Available shipping services and charges are shown before payment.
4. Do you offer free shipping?
Yes. Shipping is free on all orders, with no minimum purchase.
5. How can I track my order?
When your order is dispatched, use the tracking information provided in your shipping confirmation email. If you need help locating your shipment, contact us with your order number.